Privacy & Data Protection

JitBet Privacy Policy

Your privacy matters to us. This policy explains exactly what data jitbet collects, why we collect it, how we use it, and what rights you have over your personal information as a player in Bangladesh.

Last updated: 1 January 2025

How JitBet Protects Your Privacy

Before you read the full policy, here's a plain summary of the six core privacy commitments jitbet makes to every player.

We Don't Sell Your Data

JitBet never sells, rents, or trades your personal data to third parties for marketing purposes. Your information stays within jitbet and is used only to operate your account and improve your experience on the platform.

Encrypted Storage

All personal data stored by jitbet is encrypted at rest using industry-standard AES-256 encryption. Data in transit between your device and jitbet servers is protected by TLS 1.3. Your payment details are never stored in plain text.

Minimal Data Collection

JitBet only collects the data that is genuinely necessary to operate your account, process payments, and comply with legal obligations. We don't collect data for the sake of it, and we don't ask for information we don't need.

No Unnecessary Tracking

JitBet uses cookies and analytics only to improve platform performance and your experience. We do not use third-party advertising trackers or share your browsing behaviour with ad networks.

Your Rights Are Real

You have the right to access, correct, and delete your personal data held by jitbet. You can also request a copy of your data or ask us to stop processing it in certain circumstances. These rights are easy to exercise — just contact support.

Clear Retention Limits

JitBet does not keep your data indefinitely. We retain personal data only for as long as necessary to fulfil the purpose it was collected for, or as required by law. When data is no longer needed, it is securely deleted.

1 Introduction

This Privacy Policy describes how JitBet ("we", "us", "our", "jitbet") collects, uses, stores, and protects the personal data of players who register and use the jitbet platform at jitbet.app, including the jitbet mobile app and all associated services.

JitBet is committed to handling your personal data responsibly and transparently. We understand that players in Bangladesh trust us with sensitive information — including payment details and identity documents — and we take that responsibility seriously. This policy is written in plain language so you know exactly what happens to your data when you use jitbet.

By registering a jitbet account or using the platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how jitbet handles personal data, you should not use the platform.

This Privacy Policy was last updated on 1 January 2025. When we make significant changes, we will notify you via email or an in-platform notification before the changes take effect.

2 Data We Collect

JitBet collects personal data in three main ways: data you provide directly, data generated by your use of the platform, and data received from third parties such as payment processors.

2.1 Data You Provide Directly

  • Full legal name and date of birth (required for account registration and age verification).
  • Mobile phone number and email address used to create your jitbet account.
  • Government-issued ID documents submitted during identity verification (e.g. National ID card, passport).
  • Payment account details such as your bKash or Nagad mobile number.
  • Any information you provide when contacting jitbet support, including chat transcripts and emails.

2.2 Data Generated by Platform Use

  • Login timestamps, IP addresses, and device identifiers each time you access jitbet.
  • Betting history, game activity, deposit and withdrawal records associated with your account.
  • Session duration, pages visited, and features used within the jitbet platform.
  • Responsible gaming settings you configure, including deposit limits and self-exclusion requests.

2.3 Data from Third Parties

  • Transaction confirmation data received from bKash and Nagad when you make a deposit or withdrawal.
  • Identity verification results from third-party KYC providers where jitbet uses such services.
  • Fraud and risk signals from payment processors used to protect your account.

JitBet does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where directly relevant to a responsible gaming request.

2.4 Data Collected at a Glance

Data Type Examples Source
Identity Data Name, date of birth, NID number You (registration / verification)
Contact Data Phone number, email address You (registration)
Payment Data bKash / Nagad number, transaction IDs You & payment processors
Technical Data IP address, device type, browser Automatically collected
Usage Data Bet history, game sessions, login times Automatically collected
Verification Data ID document images, selfies You (KYC process)

3 How We Use Your Data

JitBet uses your personal data only for legitimate purposes directly related to operating the platform and serving you as a player. Here is a breakdown of how your data is used:

  • Account Management: To create, maintain, and secure your jitbet account, including verifying your identity and age.
  • Payment Processing: To process deposits and withdrawals via bKash and Nagad, and to verify that payment accounts belong to you.
  • Customer Support: To respond to your queries, resolve disputes, and provide assistance when you contact jitbet support.
  • Fraud Prevention: To detect and prevent fraudulent activity, money laundering, and other illegal conduct on the jitbet platform.
  • Legal Compliance: To comply with applicable laws and regulations, including anti-money laundering (AML) and know-your-customer (KYC) requirements.
  • Platform Improvement: To analyse usage patterns and improve the performance, features, and user experience of jitbet.
  • Responsible Gaming: To monitor gaming behaviour and apply responsible gaming tools such as deposit limits and self-exclusion where appropriate.
  • Communications: To send you important account notifications, security alerts, and — where you have opted in — promotional offers from jitbet.

JitBet does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review.

4 Legal Basis for Processing

JitBet processes your personal data on the following legal grounds:

  • Contract Performance: Processing necessary to fulfil our obligations to you under the jitbet Terms and Conditions — for example, processing your deposits and paying out your winnings.
  • Legal Obligation: Processing required to comply with applicable laws, including AML regulations and KYC requirements that apply to online gaming operators.
  • Legitimate Interests: Processing carried out for jitbet's legitimate business interests, such as fraud prevention, platform security, and improving our services — provided these interests are not overridden by your rights.
  • Consent: Where jitbet relies on your consent — for example, to send you marketing communications — you can withdraw that consent at any time by contacting support or updating your account preferences.

5 Data Sharing and Disclosure

JitBet does not sell your personal data. We share your data only in the limited circumstances described below:

5.1 Payment Processors

JitBet shares necessary transaction data with bKash and Nagad to process your deposits and withdrawals. These providers process your data under their own privacy policies and are bound by contractual obligations to protect your information.

5.2 Identity Verification Providers

Where jitbet uses third-party KYC providers to verify your identity, your identity documents and verification data are shared with those providers solely for the purpose of completing verification. These providers are contractually prohibited from using your data for any other purpose.

5.3 Legal and Regulatory Authorities

JitBet may disclose your personal data to law enforcement agencies, regulatory bodies, or other authorities where required by law or where jitbet has a good-faith belief that disclosure is necessary to prevent fraud, money laundering, or other illegal activity.

5.4 Business Transfers

In the event that jitbet undergoes a merger, acquisition, or sale of assets, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer and the privacy protections that apply to your data.

All third parties with whom jitbet shares personal data are required to maintain appropriate security measures and to use your data only for the specific purpose for which it was shared.

6 Cookies and Tracking

JitBet uses cookies and similar tracking technologies to operate the platform and improve your experience. A cookie is a small text file stored on your device when you visit jitbet.app.

6.1 Types of Cookies We Use

Cookie Type Purpose Can Be Disabled?
Essential Keep you logged in, maintain session security No — required for platform to function
Functional Remember your preferences (language, display settings) Yes
Analytics Understand how players use jitbet to improve the platform Yes
Security Detect and prevent fraudulent login attempts No — required for account security

6.2 Managing Cookies

You can control non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the jitbet platform. JitBet does not use third-party advertising cookies or share your browsing data with ad networks.

7 Data Security

JitBet takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, or misuse:

  • All data stored on jitbet servers is encrypted using AES-256 encryption.
  • All data transmitted between your device and jitbet is protected by TLS 1.3.
  • Access to personal data within jitbet is restricted to authorised personnel on a need-to-know basis.
  • JitBet conducts regular security audits and penetration testing of its platform infrastructure.
  • Payment details are processed through PCI-DSS compliant payment processors and are never stored in plain text on jitbet servers.
  • Two-factor authentication is available for all jitbet accounts and is strongly recommended.

Despite these measures, no online platform can guarantee absolute security. If you suspect that your jitbet account has been compromised, contact support immediately at [email protected] and change your password without delay.

In the event of a data breach that affects your personal data, jitbet will notify you as required by applicable law and will take immediate steps to contain and remediate the breach.

8 Data Retention

JitBet retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention periods apply:

Data Category Retention Period Reason
Account & Identity Data Duration of account + 5 years after closure Legal and regulatory compliance
Transaction Records 7 years from transaction date AML and financial record-keeping requirements
Support Communications 3 years from last interaction Dispute resolution and quality assurance
Technical / Log Data 12 months Security monitoring and fraud detection
Marketing Preferences Until consent is withdrawn Consent-based processing

When data reaches the end of its retention period, jitbet securely deletes or anonymises it so that it can no longer be linked to you as an individual.

9 Your Privacy Rights

As a jitbet player, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected] with the subject line "Privacy Request".

Your Rights Over Your Personal Data

Right to Access

You can request a copy of all personal data jitbet holds about you at any time. We will respond within 30 days of receiving your request.

Right to Rectification

If any personal data jitbet holds about you is inaccurate or incomplete, you have the right to have it corrected. Update basic details directly in your account settings.

Right to Erasure

You can request deletion of your personal data. Note that jitbet may be required to retain certain data for legal compliance even after an erasure request.

Right to Restrict Processing

In certain circumstances you can ask jitbet to pause processing of your data — for example, while a dispute about its accuracy is being resolved.

Right to Portability

You can request your personal data in a structured, machine-readable format so you can transfer it to another service provider if you choose.

Right to Object

You can object to jitbet processing your data for marketing purposes at any time. You can also object to processing based on legitimate interests in certain circumstances.

10 Children's Privacy

JitBet is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered a jitbet account or provided personal data to us, please contact support immediately at [email protected]. We will investigate and, if confirmed, close the account and delete all associated data without delay.

JitBet uses age verification checks during registration and reserves the right to request proof of age at any time. Accounts found to belong to minors will be closed and any funds returned, minus amounts already wagered.

11 Third-Party Links

The jitbet platform may contain links to third-party websites or services — for example, links to payment provider support pages. JitBet is not responsible for the privacy practices of those third parties. We encourage you to read the privacy policy of any third-party site you visit. This Privacy Policy applies only to data collected by jitbet through the jitbet platform.

12 Changes to This Privacy Policy

JitBet may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make changes, we will update the "Last updated" date at the top of this page.

For significant changes that affect how we use your personal data, jitbet will notify you via email or an in-platform notification at least 14 days before the changes take effect. Your continued use of jitbet after the effective date of any changes constitutes your acceptance of the updated Privacy Policy.

We recommend reviewing this Privacy Policy periodically so you stay informed about how jitbet protects your data. The current version is always available at jitbet.app/privacy-policy.

13 Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how jitbet handles your personal data, please get in touch:

  • Email: [email protected]
  • Subject line for data requests: "Privacy Request"
  • Live Chat: Available 24/7 via the chat icon on jitbet.app

JitBet aims to respond to all privacy-related requests within 30 days. For complex requests, we may need up to 60 days and will inform you if an extension is required.

For information about responsible gaming and self-exclusion, visit our Responsible Gaming page. For the full rules governing your use of jitbet, see our Terms and Conditions.

Safe and Secure

Your Data Is Safe — Now Play With Confidence

JitBet protects your privacy so you can focus on what matters — enjoying the games. Create your free account today and experience Bangladesh's most trusted gaming platform.